NANDMissed calls go elsewhere
When nobody picks up, plenty of callers ring the next business on Google instead of leaving a message.
AI receptionists for Sydney trades and clinics
Never miss another job because you were on the tools.
NAND sets up an AI receptionist that answers every call you can't, day or night, takes the job details and texts them straight to you.
- Set up in about a week
- Always says it's an AI
- Built and run in Sydney
AI advisory and setup
AI receptionists and automation
We set up and run AI that answers your calls and handles the admin, starting with an AI receptionist.
How it worksSister business · Agentic Turns
Test your AI before your customers do
Already using a chatbot, voice agent or AI feature? Our sister business Agentic Turns tests it for accuracy, made-up answers, safety, privacy, bias and cost, and tells you what to fix.
Visit Agentic TurnsEvery missed call is a job for someone else.
After hours goes nowhere
Burst pipes, breakdowns and toothaches don't keep office hours. Your phone shouldn't either.
Admin eats your evenings
Calling back, quoting and booking after a full day on the job. That's time you could get back.
How it works
- 1
A 15-minute chat about your business
You do most of the talking. We ask how calls and bookings work for you today and listen for where jobs slip through.
- 2
We set it up in a week
Your AI receptionist learns your services, hours and service area. You hear it before it goes live.
- 3
You get a text after every call
Who rang, what they need, where they are and when they're free. You call back the ones worth having.
We run it on our own business first.
Our first client is our own cleaning company, Bright Nest Cleaning. Every setup we sell runs on real customer calls there first. We'll publish the results here once there's a full month of numbers.
"G'day, you've reached the team. I'm an AI assistant. They're on a job right now, but I can take your details and get them back to you."
How every call opens: honest from the first line.Simple pricing
Prices in AUD, excluding GST. Plans have a 3-month minimum, then month to month.
AI Audit
$490 once
A 60-minute review of your calls, bookings and admin, with a written 90-day AI plan.
Credited to your setup if you go ahead within 30 days.
Missed-Call Receptionist
$249 / month
Answers missed and after-hours calls, takes the job details and texts you a summary. 300 minutes included.
$990 setup. For sole traders and teams of 2 to 5.
Front Desk
$549 / month
Everything in Receptionist, plus calendar booking, CRM entry, SMS follow-up and a monthly tune-up. 800 minutes included.
$2,900 setup. For teams of 5 to 15.
Custom Build
From $1,200 / month
Audit, custom agents and automations for clinics and multi-site owners, with priority support.
Setup from $6,500.
Extra call minutes are $0.45 each.
Who's behind NAND
NAND is run by Ashu Nand, who runs his own service businesses in Sydney: Bright Nest Cleaning and Bright Nest Mowing. NAND exists because the same problems kept costing those businesses work: missed calls, slow replies and admin after hours.
- Great fit for receptionists: plumbers, electricians, air con, mechanics, physios, dentists and GP practices that are owner-run and book by phone.
- Not a fit: franchises, national chains and anyone with a staffed call centre.
Questions
Does it sound like a robot?
It uses a natural Australian voice and speaks in short, plain sentences. You hear it and approve it before it answers a single real call.
Will callers know it's an AI?
Yes, always. It says so in its first sentence and never pretends to be a person.
What if it gets something wrong?
It never quotes prices or makes promises unless you've told it to. Anything it isn't sure about, it passes to you. Every call is logged so you can check it.
Can I cancel?
After the first 3 months, yes, any time with 30 days' notice.
What happens to my callers' details?
They're used only to get back to your caller, and they're stored securely. See our privacy policy.
Book a free 15-minute chat
No sales pitch. We'd rather hear how your business runs and what you want more of. Tell us a bit and Ashu will be in touch within one business day.
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